Refund policy

Last updated: 2026-11-15

Try before you pay

Every new account starts with a free month so you can decide before paying.

Monthly packages

Monthly payments are not refundable once the package period has started.

Yearly packages

If you cancel a yearly package within 7 days of payment, contact us for a refund of the unused amount.

Duplicate or wrong payments

If you paid twice or sent the wrong amount, contact us with the transaction IDs and we will refund or adjust it.

How to request

Message us with your account email and transaction ID via the contact page. Refunds are sent back by the same method where possible.